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ご利用規約

免責事項
日本旅行ハワイオプショナルツアー予約販売サイトはオプショナルツアー、輸送手段の提供、運行、その他のサービスを提供する企業の所有者、経営者及び請負人との間で締結された条件や条項にしたがって、それらの業者の代理店としての代理業務のみを行っております。これらの各ツアーの催行中における欠航、遅延、損害、死傷などのトラブルに対する責任、その他のあらゆるクレームは、すべてそれらの業者が負うものとし、弊社は責任を負うものではございません。 お客様がツアーにご予約された時点で、弊社に関するこれらの免責を了解したものと致します。 アクティビティーによってはオプショナル業者が用意した免責同意書にサインをしてご参加していただくこともございます。その他、業法等につきましては、米国の法令が適用されます。日本の旅行業法や日本の法律に基づくものではありません。 オプショナル業者もお客様の安全には細心の注意を払っておりますが、安心の為にもご出発前に海外旅行保険の加入をおすすめいたします。また、加入の際は旅行保険の条件もご確認ください。

キャンセルについて
お申込み後の予約取消し・変更は、弊社規定に準拠した取消し料・変更料を申し受けます。 取消規定につきましては、各ツアーページ詳細の「キャンセル・変更について」を必ずお読みください。

Company Information
CompanyName  Nippon Travel Agency Hawaii, Inc.  dba NTA Hawaii
Address 2270 Kalakaua Avenue, Suite 1200 Honolulu, Hawaii 96815 USA
President Hiroshi Iwasaki
Contact Tel: (808) 596-4200
Privacy Policy
1. Our company has staff in charge of ensuring the security of personal information.
2. Our company will make clear the purpose of collecting personal information and will collect information using proper and lawful means for business purposes only. We will use and provide personal information only as outlined under the stated purpose.
3. In order to lower the risks of unlawful access, leaking of information and loss or damages, we have implemented company security policies and organizational, personnel, physical, and technological measures.
4. In the case that we entrust the handling personal information to another company, we will provide instructions and supervision to ensure that their methods match our standards.
5. Regarding corrections or inquiries about personal information, our company will take appropriate actions based on the various laws and regulations concerning personal information. We will also do our best to respond to complaints. In the following cases, personal information will be disclosed. We ask for your understanding.
・When given express approval by the customer. 
・When ordered to by law.
                                                                                                                      Nippon Travel Agency Hawaii , Inc. 
                                                                                                                                Hiroshi Iwasaki, President 
About Security
When sending and receiving personal information through our company website, we use “SSL” (Secure Socket Layer) to encrypt the information. We also use a “firewall,” a system to block unlawful access to a network. We will try our utmost to manage and protect the personal information. We will try our utmost to manage and protect the personal information of those who have registered at our website.
About Cookies
In order to make our website more convenient to use, we use “cookies” on some parts of our website. Some web browsers may limit the functions of these “cookies,” and this may hinder your ability to view parts of our website. ”Cookies” allow web servers to identify your computer.
About Governing Law
Our website is accessible from many countries with differing laws. However, the usage of this site will be governed by the laws of the State of Hawaii in the United States of America. Thus we prohibit access from countries that view as unlawful the materials posted on our website.
Confirmation Notice
After completing the booking, we will send you a confirmation email containing a CONFIRMATION NUMBER and CONFIRMATION RECEIPT. The Confirmation Receipt will show the details of your reservation as well as the date, time, and place of your optional tour pick up. It also lists an emergency contact number.
Cancellation Policy
For cancelled reservations, we will collect a cancellation fee in accordance with company policy.
Some tours, such as the neighbor island sightseeing tours, may have different fees, so please check each tour page to confirm the cancellation policy.

Our standard cancellation fee policy is listed below:

4 days prior to the tour date No fee
2-3 days prior to the tour date 50% of tour cost
1 day prior to the tour date or the day of the tour 
100% of tour cost

Examples: In the case of an April 6 tour, a cancellation on April 5 or 6 would result in a fee of 100% of the tour cost, a cancellation on April 3 or 4 would result in a fee of 50% of the tour cost, and a cancellation on April 2 or earlier would result in no fee.

If payment for the tour has already been made, we will deduct the cancellation fee and refund the remainder.

If making changes, additions, or cancellations after arrival, please call us.
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